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Cancellation and Refund Policy

At Jiofares.com, we aim to maintain clear and fair cancellation and refund procedures.

Introduction

At Jiofares.com, we strive to provide transparent and fair cancellation and refund policies for all our users. Since we partner with various airlines, hotels, and travel service providers, our procedures follow the terms and conditions established by those third parties.

General Terms

Most bookings made through Jiofares.com are governed by the cancellation and refund policies of the respective service provider. While some bookings may allow cancellations and partial refunds, others may be completely non-refundable. Please note that any service fees charged by Jiofares.com are non-refundable under all circumstances.

Cancellation Guidelines

Flights

Flight cancellations depend on airline-specific policies. Refunds, if permitted, may be subject to airline penalties, fare differences, and applicable service fees. To qualify for a refund, cancellation requests must be submitted within the airline’s specified timeline.

Hotels

Refundable hotel bookings can be canceled according to the property's terms and conditions. Deadlines and charges vary depending on the hotel’s cancellation policy. Non-refundable bookings will not be eligible for refunds under any circumstances.

Other Travel Services

Cancellation terms for services such as car rentals, tours, and vacation packages differ by provider. Additional penalties or administrative fees may apply. Please review each service’s terms carefully before booking.

Refund Guidelines

Eligibility for Refunds

Refund eligibility is determined by the specific airline, hotel, or travel service provider. Some may offer refunds in the form of travel credits instead of cash. These credits can be used for future bookings made through Jiofares.com.

Process and Timelines

To initiate a refund, please contact our customer support team with your booking details. Once approved, refunds are generally processed within 30 to 60 business days, depending on the provider’s processing time. Please note: confirmation of cancellation does not automatically guarantee a refund.

Fees and Charges

Refunds may be subject to airline or supplier-imposed penalties, service charges, or fare differences. In the case of rebooking, any applicable fare adjustments will be communicated prior to confirmation.

Key Points to Remember

  • Refunds are issued only to the original payment method used during booking.
  • “No-show” passengers may be eligible for a partial refund only if the airline permits it.
  • Once a ticket or booking is marked as non-refundable, exceptions cannot be made.
  • Our policies are based on service providers’ terms, so our ability to modify or expedite refunds is limited.

Contact Information

For questions or support regarding cancellations and refunds, please contact our Customer Service Team at support@Jiofares.com. We are available to assist you in resolving any issues related to your bookings and refunds in a timely and professional manner.